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Help on hand in virus crisis

3 April 2020

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These are difficult time for everyone, especially those who are isolating or who are unable to venture out so volunteer help is invaluable.

Anyone living alone or needing help with collecting prescriptions or groceries can contact the Home But Not Alone service which has been created by partners from Suffolk’s councils, police, health bodies and charitable organisations which come together as the Collaborative Communities Board.

For anyone seeking support/help there is a freephone 0800 876 6926 and will be staffed from 09:00 to 17:00, seven days a week.   

People living in Ingham or Fornham you can also contact Stacy at Stennett’s on 07824 370892.

You can ring or text if you need help with collecting basic groceries or medicines (please ensure prescriptions are ordered in advance).

If you want to offer your services as a volunteer, the Home But Not Alone service has launched a free app, called Tribe Volunteer, to help connect people who want to volunteer in their communities with neighbours who are most in need. 

The service will mean willing volunteers, charities, town and parish councils, community and religious groups can all log their details and offers of support on an app which can be downloaded from the Apple App Store and Google Play Store.

Volunteers should download the free app, Tribe Volunteer and register that way.  Please note the phone number is only for those seeking support and help.

Covid